We loved the location, it was just opposite the train and bus station. The staff overall was friendly and helpful. The one cleaning staff we interacted with was very friendly and helpful. There was a lot of diversity in the staff, people from all over the world. The lady doing breakfast did a phenonmenal job- she kept the place clean and orderly, while being very friendly. Also for the most part pork products were kept separate from other foods, except on the last day, the eggs and pork sausauge was in the same receptacle.
Mohammed
February 2024
The location was nice and quiet and felt safe to me. I liked that the hotel was only ten minutes away from where I needed to be the next morning. I thought for the price we paid for our room, was fair for the service we received and the quality of everything.
Kristen
December 2024
Guys at the reception were nice and helped us
Carolina
November 2024
I had a fantastic stay at this hotel! From the moment I arrived, the check-in process was quick and easy, and the staff were incredibly friendly and welcoming. The room was spacious, clean, and well-equipped with everything I needed for a comfortable stay. The breakfast was absolutely delicious, offering a great variety of options to start the day off right. Overall, I was really impressed with the quality of service and the attention to detail. I highly recommend this hotel for anyone looking for a comfortable and convenient place to stay!
Vivien
December 2024
Location to my destination and was clean
Kelly
May 2024
This hotel was nice and the room was clean. Being just me and my wife we had plenty towels and toiletries,the bed had clean sheets the tv had lots of channels to choose. we found nothing wrong with the in hotel from the first day to the last , we spend three nigths there, the breakfast area was nice and clean with abundance of anything you need for a breakfast meal inclunding lots of fruits . The staff was very frìendly and very welcoming at all times. The only thing was the first nigth we found it very noisy from the airplanes to the highway near the property but then we realize the room had the window a litlle open ,once we close it the problem got solved plus we turn on the AC with made the place very confortable. We may return to Lakewood, Cleveland in a few years and if so will be back to La Quinta, where we feel very welcome. Thanks for hospitality.
Joaquim
July 2023
Good location for accessing Cleveland attractions. Thankful for the elevator and good sized luggage carts to assist with move in, move out. Bed was very comfortable.
Linda
April 2024
Breakfast was not offered the entire week I was there. A little disappointed because breakfast is one of the things I look for when booking. I like to be able to get up grab breakfast and go. The only thing offered was toast or cereal. The excuse was weather but the weather was not a factor the entire time I was there.
Cheryl
December 2022
The STAFF! On day one, Jane, on the housekeeping team, ensured we had everything we needed for our room! I mean, she went above and beyond. The front desk staff also were great - never an issue when I had questions. I asked to edit my shuttle time (yes, there is a free airport shuttle! It's not 24/7, so call ahead to confirm the time with your flight), and the hotel was very accommodating. Everyone is helpful and professional! Breakfast was very good, and I liked the hours for breakfast (until 10 AM on weekends is great!). Breakfast options included juice, coffee, milk, food, a hot bar with scrambled eggs, a meat option, potatoes, a waffle maker, bagels/toast, cereal, hardboiled eggs, yogurt, and fresh fruit. There was plenty of parking. The facilities were clean. There was also a cozy gym - I did not visit long enough to utilize it. If you need to stay near the airport, this place is a solid option and comes at a budget-friendly price. One thing: pack your conditioner. The hotel uses Dove, a great product, but they currently only carry shampoo and soap.
Steph
June 2023
nice clean comfortable rooms, staff was pleasant
Stuart
July 2022
Reservations:
+1-833-728-2041